Grievance Procedures
Know your rights. Understand your contract. Learn how to fight back when they’re violated.
Your contract — also called a Collective Bargaining Agreement (CBA) — is a legally binding document that details the majority of your rights and responsibilities during your employment.
This document was negotiated by two parties: a committee of your co-workers and representatives from company management and ownership. It was then put to a vote of those in our union — a process called ratification.
You are also given an employee handbook when you begin working for the employer. This document contains policies that supplement the contract — but if there is ever a conflict between the two, the Collective Bargaining Agreement rules.
If a casino or hotel policy contradicts wording in the contract, contract language wins. When neither the contract nor the handbook addresses a particular issue, “past practice” dictates how the situation should be handled.
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1Check the Facts in Your Contract
Many of the answers you seek are detailed in this document. Your contract covers:
- Holiday pay & vacation time
- Healthcare & retirement plan
- Discipline procedures
- Grievance procedure — a system for fighting disciplinary action
- Scheduling & seniority rights
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2Talk to a Steward or Your Worker Advocate
Reach out to your union steward or worker advocate at the union hall. If your CBA includes a Step One process, file a Step One as soon as possible.
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3File a Grievance
See the grievance procedure section in your contract for the specific steps. Grievances are time sensitive — check how many days you have to file.
Grievances must be filed in person at the union office.
