UNITE HERE Local 165 — Member Resources
Union Contract &
Grievance Procedures

Know your rights. Understand your contract. Learn how to fight back when they’re violated.

What Is My Union Contract?
Your CBA
A Legally Binding Document

Your contract — also called a Collective Bargaining Agreement (CBA) — is a legally binding document that details the majority of your rights and responsibilities during your employment.

This document was negotiated by two parties: a committee of your co-workers and representatives from company management and ownership. It was then put to a vote of those in our union — a process called ratification.

Contract vs. Handbook
The Contract Always Wins

You are also given an employee handbook when you begin working for the employer. This document contains policies that supplement the contract — but if there is ever a conflict between the two, the Collective Bargaining Agreement rules.

If a casino or hotel policy contradicts wording in the contract, contract language wins. When neither the contract nor the handbook addresses a particular issue, “past practice” dictates how the situation should be handled.

If You Feel Your Rights Were Violated
Step by Step
Here’s What to Do
  • 1
    Check the Facts in Your Contract

    Many of the answers you seek are detailed in this document. Your contract covers:

    • Holiday pay & vacation time
    • Healthcare & retirement plan
    • Discipline procedures
    • Grievance procedure — a system for fighting disciplinary action
    • Scheduling & seniority rights
  • 2
    Talk to a Steward or Your Worker Advocate

    Reach out to your union steward or worker advocate at the union hall. If your CBA includes a Step One process, file a Step One as soon as possible.

  • 3
    File a Grievance

    See the grievance procedure section in your contract for the specific steps. Grievances are time sensitive — check how many days you have to file.

    Grievances must be filed in person at the union office.

Time-Sensitive: Grievances have strict filing deadlines. Do not delay — contact the union office as soon as you believe your rights have been violated.
Have Questions?
We’re Here to Help.
Call (702) 384-7774 Send Us a Message